Create a safer, more supportive campus for every student
As a Student Services leader, you play a critical role in ensuring students feel safe, supported, and able to thrive throughout their time on campus. But without clear visibility of student experiences, it can be difficult to identify issues early, respond effectively, and meet safeguarding expectations. Report + Support™ is the original student reporting and case management platform that helps you capture concerns, support students, and strengthen campus wellbeing.
Support students to speak up
Provide safe, accessible ways for students to report concerns, so issues like harassment, bullying, or misconduct are identified early and addressed appropriately.
See the full picture of student experience
Move beyond fragmented data with real-time insight into student safety, behaviour, and wellbeing across your campus.
A better way to manage student concerns and safeguarding
Handling student reports - whether related to harassment, sexual harassment, bullying, discrimination, or misconduct - can be complex and sensitive. Report + Support™ gives Student Services teams the tools to manage every concern with care, consistency, and confidence.
Anonymous and named reporting options to encourage student voice
Centralised case management for all student concerns and disclosures
Two-way anonymous messaging to support and communicate with students
Clear, secure record-keeping to support safeguarding and compliance
Report linking and pattern recognition to identify repeat behaviours and risks
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Turn student voice into meaningful campus insight
Without a clear view of what students are experiencing, it's difficult to take proactive and preventative action. Report + Support™ transforms student reports into actionable insight - helping you improve safety, wellbeing, and the overall student experience.
Real-time dashboards highlighting trends, patterns, and hotspots
Insight into behaviours and risks across halls, faculties, or services
Early warning indicators to prevent escalation and harm
Data to inform safeguarding, wellbeing, and student support strategies
Evidence to support reporting to leadership and regulatory bodies
What our customers say
Hear how universities are creating safer campus cultures by giving students the confidence to speak up - and the tools to act when it matters most.
"We were seeing trends that we were able to push up into committee structures and say - 'We know where our problems are. We know what our resourcing needs to look like.'"
"Report + Support™ has been an instrumental tool for us in terms of addressing barriers to reporting unwanted behaviours, as well as monitoring trends and collecting data insights to inform our preventative and response strategies."
"It is highly user‑friendly, intuitive to navigate, and continually evolving - actively streamlining and improving processes in response to community‑driven feedback."
"The thing I value most about the Report + Support system is that it's safe, it's secure, but also provides an avenue for you to seek support. Not only to report, but you can also ask for support through the system."
"It's enabled us to be really data driven. We know that the issues are there, but having that reporting tool where we can actually capture how many reports are coming in, the data on the different types of issues that are being experienced, we can obviously then amend and create our services with that in mind."
Key Student Services challenges in managing student safety and wellbeing
From safeguarding responsibilities to enhancing the overall student experience, Student Services teams are under increasing pressure to identify risks early, respond consistently, and demonstrate impact across campus. Report + Support™ provides the visibility, structure, and insight needed to manage student concerns effectively and support a safer, more supportive environment for all students.
Safeguarding
Ensuring student safety requires early identification of concerns and appropriate, timely intervention. However, issues are often complex, sensitive, and underreported, making it difficult to maintain full visibility. Report + Support™ helps Student Services teams capture disclosures consistently, respond appropriately, and ensure safeguarding concerns are managed in line with institutional responsibilities and duty of care.
Speaking up
Many students are reluctant to report concerns due to uncertainty, fear of not being believed, worry over potential backlash or concerns about confidentiality. This can result in significant underreporting of issues such as harassment, bullying, or misconduct. Report + Support™ provides safe, accessible, and anonymous reporting channels that build trust, reduce barriers to disclosure, and encourage more students to come forward when they need support.
Complex cases
Student wellbeing and conduct cases are often sensitive, overlapping, and require coordination across multiple services. Without a structured system, it can be difficult to maintain consistency, track progress, or ensure appropriate follow-up. Report + Support™ centralises case management, enabling teams to record, manage, and monitor all cases in one place with clear documentation and consistent processes.
Risk management
Without joined-up data and visibility across reports, risks can remain hidden until they escalate into serious incidents. Early warning signs are often only visible in patterns across multiple reports or departments. Report + Support™ helps identify trends, repeat behaviours, and hotspots in real time, enabling Student Services teams to intervene earlier and reduce the likelihood of harm or escalation across campus.
Measuring impact
Student Services teams are increasingly expected to demonstrate the impact of their work on safety, wellbeing, and student experience. However, fragmented data can make it difficult to evidence outcomes or identify areas for improvement. Report + Support™ provides clear reporting and insight that supports informed decision-making, demonstrates impact to leadership, and strengthens accountability across the institution.
Student Services resources
Practical guidance, templates, and support materials designed to help you improve campus culture, strengthen reporting processes, and meet evolving compliance expectations. Explore the full library here.
Exceeding Regulation: Office for Students (OfS) Condition E6
The Office for Students (OfS) Condition E6 sets clear requirements for Higher Education providers to prevent and respond to harassment and sexual misconduct. This guide explains what institutions must do in practice, where risks are highest, and how to move beyond compliance towards meaningful cultural change.
Sexual Harassment & Speak-Up Compliance Toolkit
The Employment Rights Act raises the bar from "reasonable steps" to "all reasonable steps" to prevent sexual harassment, extending liability to third-party conduct and strengthening whistleblowing protections. This toolkit helps you identify organisational exposure, take required action, and evidence compliance in practice.
Training Academy
Our Training Academy delivers practical, evidence-based courses across your entire institution. Available online or in person, our courses help leaders, support staff, and students recognise, prevent, and respond to bullying, harassment, and misconduct. Build a speak-up culture, reduce risk, and protect everyone in your campus.
FAQs
Questions? We've got answers.
Student concerns are often submitted through multiple channels, including email, staff referrals, online forms, and informal disclosures, which can make them difficult to track consistently. Without a central system, cases may be lost, duplicated, or handled inconsistently. A centralised student reporting and case management system ensures all concerns are captured in one place, tracked through to resolution, and managed fairly and consistently, improving oversight and student support outcomes.
Students are more likely to report concerns when they feel safe, supported, and confident that action will be taken. Barriers such as fear, uncertainty, or lack of trust can significantly reduce reporting rates. Providing anonymous reporting options, clear communication about what happens after a report, and visible follow-up action helps build trust and encourages more students to come forward when they need support.
Student safeguarding requires clear escalation processes, secure documentation, and timely, appropriate intervention. Concerns can be complex and may involve multiple services, making structured handling essential. A dedicated safeguarding and case management system ensures every concern is recorded, assessed, and managed consistently, with clear oversight and accountability across the entire process.
Patterns of risk are often only visible when individual reports are analysed collectively. By centralising student concerns in one system, Student Services teams can identify trends, repeat behaviours, and emerging risk areas across campuses, courses, or accommodation. This enables earlier intervention, more targeted support, and improved safeguarding outcomes.
Improving student wellbeing and safety requires combining accessible reporting routes with real-time insight into student experience. When concerns are captured consistently and analysed effectively, universities can better understand emerging issues, respond more quickly, and take proactive steps to support students and reduce and prevent harm across campus.
Student Services teams can demonstrate impact by using structured reporting data to show trends, case outcomes, and improvements over time. Real-time dashboards and insight help evidence how concerns are being managed, highlight areas of risk reduction, and support more informed decision-making at leadership level.
Training helps students and staff understand expectations around behaviour, boundaries, consent, and reporting processes. It ensures staff are equipped to respond appropriately to concerns and supports students in recognising and reporting issues early. This strengthens overall campus safety and reinforces a consistent safeguarding culture.
Universities move from reactive to proactive safeguarding by ensuring concerns are captured early and analysed for patterns and trends. A centralised reporting system enables early identification of risk, allowing Student Services teams to intervene before issues escalate. This shift supports a safer, more responsive, and more preventative safeguarding approach across campus.
Still have questions?
Supporting student safety and wellbeing is complex, but you don’t have to do it alone. We're here to help you strengthen safeguarding, improve visibility, and create a campus where every student feels safe and supported.