Trauma-informed Investigations Training
Across the UK and Ireland, Higher Education institutions are now expected to respond to reports of harassment, hate, and sexual misconduct fairly, robustly, and with real care for the people involved. What that looks like in law and regulation differs from one nation to the next, but the direction of travel is the same everywhere: investigations need to be carefully planned and carried out by people who have the appropriate training and expertise.
We have joined up with experts at Campus Resolve to deliver a two-day, comprehensive trauma-informed Investigations Training for those conducting investigations into cases of harassment, hate and sexual misconduct in Higher Education. By the end of the training, your investigators will:
Have a practicable understanding of the regulatory requirements governing investigations into reports of harassment, hate and sexual misconduct relevant to your institution
Understand the role and responsibilities of an investigator
Recognise what fair, defensible practice looks like
Have the tools to conduct a fair, impartial, and trauma-informed investigation
Be able to produce comprehensive investigation reports
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Feel more confident presenting at disciplinary panels
Know how they can learn from past investigations and develop a culture of learning and continuous improvement in your organisation’s investigations
Trusted by, quite literally, millions of employees.
About this course
The training is interactive, evidence-based and will ensure participants are engaged throughout, with a series of breakout sessions, group discussions and plenty of time for reflection. The training is built around your organisation, will meet expectations from your regulators and will be delivered live (either in-person or virtually) by a sector-leading expert.
Across the two days, a sexual misconduct case study is followed and developed, giving participants the opportunity to apply learning to a realistic and complex scenario as it unfolds. This sets your investigators up well to be able to head back to your organisation and apply their learning confidently to your most complex cases of harassment, hate and sexual misconduct.
What the session covers
The content is tailored to your organisation, but typically includes:
- Regulatory framework- understanding what regulation governs your investigations into reports of harassment, hate and sexual misconduct, and how this applies to your practice
- Understanding your responsibilities- developing a clear understanding of your role and responsibilities as an investigator
- Recognising fair, defensible practice- building knowledge around what fair, defensible practice looks like in relation to investigations, against the standards that regulators, ombuds services and the courts apply
- Knowledge and tools- how to conduct a fair, impartial and trauma-informed investigation
- Safeguarding and risk management- explaining how investigations connect to safeguarding, risk and the experience of those impacted by investigations
- Producing reports and communicating findings- how to produce a comprehensive and well-reasoned investigation report, appropriately communicate the outcome, present findings at disciplinary panels and engage in any subsequent appeals process
- Learning and continuous improvement- learn from cases, pursue continued professional development, and find helpful resources
Talk to us about training for your organisation
If you’re looking for an Investigations Training in Higher Education that is comprehensive, evidence-based and truly trauma-informed, facilitated by a sector-leading expert with a real understanding of Higher Education and its challenges, Get in touch to discuss a tailored approach for your organisation.
Conduct fair, trauma-informed, defensible investigations
Report findings and keep improving
Know the regulations governing investigations
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"They took the time to understand our requirements for navigating the new legislation on sexual harassment, designing a solution that has enabled us to ensure as a business, we can equip our people to mitigate unacceptable behaviours in the workplace effectively, and create an environment where everyone can feel safe, be themselves and thrive."
"The session was thought-provoking and tailored to include real world scenarios that resonated with our employees and the unique environments they work within. Culture Shift creates a non-judgemental learning environment."
"Culture Shift have consistently delivered to a high standard. Charlotte’s facilitation has been engaging and impactful across both virtual and in-person sessions. The practical tools provided support our people in raising awareness and to confidently address any issues relating to unacceptable behaviours in the workplace, enabling a zero tolerance culture."
"After completing this training with our Senior Leadership team, I have new ideas on how we can prevent sexual harassment of our employees, from the recruitment process through to exit interview."
What our customers say
Hear how teams are creating safer, more open workplaces by giving people the confidence to speak up - and the tools to act when it matters most.
"We were seeing trends that we were able to push up into committee structures and say - 'We know where our problems are. We know what our resourcing needs to look like.'"
"Report + Support™ has been an instrumental tool for us in terms of addressing barriers to reporting unwanted behaviours, as well as monitoring trends and collecting data insights to inform our preventative and response strategies."
Jenny Gradwell (AMAHEP)
Jenny’s career in Higher Education began in 2002. She has spent the last decade specialising in student casework, with the last six years conducting serious and sensitive investigations (sexual misconduct, harassment and hate) on behalf of UK universities. In that time she has conducted more than 50 serious and complex investigations. As well as founding and running Campus Resolve, she is a lead investigator for some of the most complex student misconduct cases at a Russell Group university. This background gives Jenny something unique in the field of Investigations Training: not just investigations expertise, but a genuine understanding of how universities work, their governance structures, their regulatory obligations and the pressures that staff are under. Jenny is a real advocate for procedural justice and for inclusive, trauma-informed, and robust investigative and disciplinary practice. Jenny was recently on the steering group for the new OIA Good Practice Framework.
Enquire about this course
FAQs
Questions about Trauma-informed Investigations Training? We've got answers.
Campus Resolve is a specialist higher education practice founded by Jenny Gradwell in early 2025. They combine independent investigation, training, and consultancy in one senior team.
Yes, and the requirements vary by nation. In England, the OfS Condition E6 has required providers since August 2025 to demonstrate that staff running investigations have the knowledge and skills to do so. This is a condition of registration, not a recommendation. In Wales, the Medr welfare condition has applied since 1 August 2026, requiring providers to have effective arrangements to promote and support staff and learner wellbeing and safety, with safety defined to include freedom from harassment, misconduct, and sexual violence. In Scotland, acting on gender-based violence becomes a condition of Scottish Funding Council funding from 2026, with institutions required to report annually on their progress.
Condition E6 applies to providers registered with the Office for Students in England. Since August 2025, it requires providers to show that staff involved in running investigations into harassment and misconduct have the knowledge and skills needed to do so. This is a registration condition, so providers who cannot evidence this are at risk of regulatory action.
From 2026, Scottish institutions must act on gender-based violence as a condition of SFC funding. Institutions are required to report annually on their progress, meaning this is an ongoing accountability measure rather than a one-off requirement.
Since 1 August 2026, providers regulated by Medr must have effective arrangements in place to promote and support the wellbeing and safety of staff and learners. Safety under this condition is defined broadly to include freedom from harassment, misconduct, and sexual violence, so arrangements need to address all three.
The Office of the Independent Adjudicator is currently consulting on a new Good Practice Framework covering how providers in England and Wales handle reports of harassment and sexual misconduct. It is expected to be published later in 2026. This training has been developed to remain consistent with the guidance in the Framework, and our trainer sat on the steering group that helped shape it.
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