Upcoming Webinar — Third-Party Harassment: Where the Risk Sits and What Organisations Need to Act On

Join Gemma McCall in conversation with Andrew Davidson and Danielle Oliver of HF — the leading provider of legal solutions to businesses across the UK & Ireland. They’ll be unpacking third-party harassment obligations under the Employment Rights Act, where organisational risk sits, and what organisations need to act on to demonstrate compliance.

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Webinar details

🗓️ Tuesday 13th October

🕰️ 12:00 PM - 12:45 PM

🌐 Microsoft Teams webinar

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Register Now

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From October 2026, the Employment Rights Act extends employer liability to harassment carried out by third parties, including customers, clients, and members of the public. Employers will be required to take “all reasonable steps” to prevent this harassment, moving well beyond the current position where third-party harassment sits in a legal grey area. This webinar will cover what the new duty involves in practice, how it differs from the current position under the Equality Act, the risk areas employers need to be aware of, and the practical steps required to demonstrate compliance.

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If your people deal with customers, clients, or the public, this change affects you. 

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What you'll learn

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• What the new third-party harassment duty involves in practice, and what you need to implement to demonstrate compliance
• What "all reasonable steps" means from a legal standpoint, and where employers are most likely to be exposed
• Where third-party harassment risk typically sits, including customer-facing roles, lone working, events, and other higher-exposure settings
• The practical steps to pressure-test your organisational readiness, from risk assessments and third-party expectations to staff training and accessible reporting routes

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Speakers

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Andrew Davidson

HF, Head of Employment

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Andrew is an experienced employment lawyer. With over 28 years of experience, he works closely with health, social care, and third sector clients, helping them navigate a range of employment law issues.

His main areas of expertise include MHPS, Unfair Dismissal, Investigations, Discrimination, Whistleblowing, Reorganisations/Redundancies, and TUPE. Andrew works with a range of clients, including NHS Trusts and Foundation Trusts, charities, and the private sector.

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Danielle Oliver

HF, Senior Associate

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Danielle is a Senior Associate specialising in employment law and workplace investigations. Since qualifying in 2013, she has advised employers across the health, education, charity and private sectors on a wide range of employment law matters, including discrimination, whistleblowing, disciplinary and grievance issues, restructures and Employment Tribunal litigation. Drawing on her extensive experience conducting and quality assuring complex workplace investigations, Danielle provides practical, commercially focused advice to help employers manage risk and resolve difficult workplace issues.

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Gemma McCall

Culture Shift, CEO & Co-Founder

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Gemma is the multi-award-winning CEO and co-founder of Culture Shift. Since launching our groundbreaking Report + Support™ system in 2018 (developed in collaboration with the University of Manchester) Gemma has grown the platform to serve organisations across the UK and Ireland, including universities, NHS trusts, and major employers. Having raised over £5 million in VC funding, she's one of a small number of female founders to have scaled a purpose-led tech company to this level, and she's just getting started! A sought-after voice on workplace harassment and inclusion, Gemma collaborates with organisations including the Equality and Human Rights Commission, and is relentless in her pursuit of a world where everyone feels they belong - and feels safe enough to say when they don't.

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Register Your Place