Changing the Script: How the National Theatre is Redefining Workplace Culture
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Behind the scenes, the National Theatre has been driving meaningful cultural change – building an environment where people feel safe, respected and heard.
In this recorded conversation, Gemma McCall, CEO and Co-Founder of Culture Shift, speaks with Sarah Dean, People Policy and Engagement Partner at the National Theatre, about why the organisation adopted Culture Shift’s Report + Support™ system and what they’ve learned along the way.
You’ll hear practical insights on how a world-renowned cultural institution has:
- Embedded trust and transparency through its reporting processes
- Used data and insight to drive long-term cultural change
- Balanced sensitivity, privacy and accountability when handling complex issues
Whether you work in the arts, HR, EDI or leadership, this session offers a candid look at what it really takes to create sustainable cultural change in a high-profile, creative organisation.
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What we're reading
Latest insights from the front lines of workplace culture.
The Junior-Senior Speak-Up Divide: What the Data Reveals About Hierarchy and Silence
Speaking up about workplace misconduct shouldn’t depend on where someone sits in the organisational chart. But as shown in The Culture Shifters Annual Report 26/27, it does. Junior employees are twice as likely as senior leaders to believe that speaking up is "pointless," with 54% holding this view compared to just 27% of senior leaders.
Why Collecting Misconduct Data Isn't Enough to Meet the New All Reasonable Steps Duty
Our co-founder and CEO, Gemma McCall, has written a piece for The HR Director exploring one of the most persistent gaps in workplace misconduct management: the space between collecting data and actually using it.
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The NDA Ban Under the Employment Rights Act: What It Means for HR
When you can no longer buy silence, you have to invest in safety. That's the shift HR teams now need to plan for. Some organisations have historically leaned on settlement agreements and non-disclosure agreements to resolve harassment complaints quietly, keeping the details contained and the reputational risk low. The Employment Rights Act 2025 closes that option down. Once the NDA ban comes into force, a culture of silence stops being something the law will let you enforce.
Feeling inspired?
Take the first step toward preventative misconduct management with a demo of our Report + Support™ platform. We can show you how to breakdown reporting barriers with anonymous 2-way messaging, and how to act before things escalate with name-matching and pattern-spotting across our analytics dashboard.
