Accessibility
Accessibility Statement for Report + SupportTM
This is an accessibility statement from Culture Shift Communications Ltd for software: Report + SupportTM.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Although Culture Shift is not a public sector organisation, we recognise that many of our customers have obligations under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, in addition to our legal responsibilities under UK law and ethical responsibilities as good citizens. This statement sets out our accessibility standards and helps our customers ensure compliance with their own standards.
The Culture Shift product consists of two different websites: a customisable public website, and an admin dashboard. These websites are built in such a way as to be compliant with the Web Content Accessibility Guidelines, version 2.2 to the AA standard (this is in line with UK government guidance) and the sites meet AAA guidelines where contextually appropriate.
Throughout our development process, we check our software is compliant with these standards using screen readers, keyboard navigation and accessibility tools such as WAVE. We also commission an external accessibility audit of our software annually. If any accessibility issues are found at any point, we treat them as high-priority defects and fix them in line with our SLAs.
The public-facing websites of an organisation allow users to customise the look and feel, including the use of images and colours. It also allows users to publish content including linking to images, embedding videos and other documents. Culture Shift does not validate that these user-configured options and content meet the requirements of WCAG 2.2, so it is up to customers to ensure that their colour and image choices are compatible with the standard, as well as any additional content such as videos.
Feedback
We welcome your feedback on the accessibility of Report + SupportTM. Please let us know if you encounter accessibility barriers on Report + SupportTM:
- Phone: 0161 443 4162
- E-mail: hello@culture-shift.co.uk
We try to respond to feedback within 3-5 business days.
